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Vehicle Outfitters, one of the leading accessory automotive distributors for General Motors is searching for a Customer Service Supervisor to join our team full time in Charlton, MA. We value customer service, teamwork and integrity.
The Customer Service Supervisor will perform a variety of duties such as: supervise/direct the Inside Sales department and investigate/manage customer complaints and/or issues that arise. You will be responsible for coaching the team through the successful resolution of customer issues and disputes, and for continuing to provide the highest level of service for our customers.
Supervisor Responsibilities:
Qualifications:
Job Type: Full-time
Pay: $52,000.00 - $58,000.00 per year
Benefits:
Schedule:
Ability to Relocate:
Work Location: In person
Full Time
Wholesale
$69k-91k (estimate)
03/25/2024
07/21/2024
vehicle-outfitters.com
CHARLTON, MA
25 - 50
Private
STEVEN PUGLIESE
$5M - $10M
Wholesale
The job skills required for Customer Service Supervisor include Customer Service, Coaching, Communication Skills, Life Insurance, Teamwork, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Supervisor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Supervisor positions, which can be used as a reference in future career path planning. As a Customer Service Supervisor, it can be promoted into senior positions as a Customer Service Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Supervisor. You can explore the career advancement for a Customer Service Supervisor below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Supervisor for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Supervisor job description and responsibilities
Guide and direct customer service team towards achieving operational goals.
04/06/2022: New Haven, CT
Ensure that customer service team has excellent communication, problem solving and professional phone etiquette skills for achieving customer satisfaction.
03/09/2022: Savannah, GA
Provide supervision and technical assistance to customer service team to attain departmental and organizational goals.
03/22/2022: Lafayette, LA
Perform annual reviews, appraisals and performance management reviews for the customer service staff.
04/02/2022: Racine, WI
Monitor business and process metrics to measure and manage customer service effectiveness.
05/09/2022: Augusta, GA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Supervisor jobs
Workers must be patient and polite, especially when dealing with difficult or angry customers.
03/28/2022: Durham, NC
The culture must be one of really honestly respecting and valuing staff and customers.
03/01/2022: Newark, NJ
Listen attentively and actively and they must take ownership and responsibility.
03/23/2022: Shreveport, LA
They must be carefully attuned to the needs of a potential customer, or even an unsatisfied one.
04/30/2022: New Brunswick, NJ
Good customer service should be offered with politeness, respect and understanding.
02/11/2022: Pine Bluff, AR
Step 3: View the best colleges and universities for Customer Service Supervisor.